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High-Performance Pay:
Fast Forward to Business Success
by
Patricia K. Zingheim and
Jay R. Schuster
WorldatWork,
January 2007
 To order,
contact WorldatWork
ISBN
1-57963-1614 paperback
Read
the Foreword by Mike Davis of General Mills
Table
of Contents
High-Performance Pay is the third
in the series of books written by us. The first is The
New Pay: Linking Employee and Organizational Performance (Jossey-Bass
Publishers, 1992), and the second is Pay
People Right! Breakthrough Reward Strategies to Create Great
Companies (Jossey-Bass Publishers, 2000).
The
New Pay is credited with starting the transformation to the
expanded use of variable pay below the management level—some 80%
of organizations now use some form of variable pay for
non-management and non-sales personnel. Pay People Right! was one of the
first to pose a model for total rewards—total rewards has become
the cornerstone of pay and rewards design since 2000.
High-Performance Pay suggests the business case for the why and
how of really paying for performance as a concrete and effective
business strategy to create a performance culture and a
high-performance organization.
Praise for
High-Performance Pay—
Here
is what leading management thinkers say about High-Performance Pay:
Dave
Ulrich, Professor, Ross School of Business, University of Michigan and
Partner, The RBL Group says—
“High-Performance
Pay is a thorough and thoughtful compilation of present and future
total reward practices. Zingheim and Schuster offer both design principles
and practical guides for action for the key challenges facing line
executives and total reward professionals. Their insights will help
keep super talent, build company brands, design and deliver both base
salary and incentive programs, reward high performers, align competencies
and skills to reward programs, meet unique needs of those working in
contact centers and sales, and create performance-based executive
compensation systems. This compendium of practices illustrates how
innovations in pay can sustain and drive business performance.”
Edward
E. Lawler III, Distinguished Professor of Business and Director, Center
for Effective Organizations, University of Southern California and
co-author of Built to Change and The New American Workplace says—
“The development of a
business strategy-driven reward system is critical in creating a
high-performance organization. This means not just pay for performance,
but the right kind of pay for performance. Pat and Jay’s book provides
the latest and best information on achieving high performance through
pay.”
James
O’Toole, Research Professor, Center for Effective Organizations,
University of Southern California, author of Creating the Good
Life and co-author of The New American Workplace says—
“Effective leadership
requires making rewards count. High-Performance Pay is a leader’s
primer on how to recognize and reward excellence—a key ingredient of
organizational success.”
Dr.
John W. Boudreau, Research Director, Center for Effective Organizations
and Professor, Management and Organization, Marshall School of Business,
University of Southern California and co-author of Beyond HR: The New
Science of Human Capital says—
“Pat Zingheim and Jay
Schuster show that pay systems must treat investments in total rewards
like the vital business decisions they are, incorporating talent
segmentation, logical decision principles and agility.”
Here
is what leading HR practitioners say about High-Performance Pay:
Jeff
Chambers, Vice President, Human Resources, SAS says—
“I plan to get a copy
of High-Performance Pay for all my direct reports to facilitate a
discussion on how we overhaul our total rewards model in light of changing
business conditions. Zingheim and Schuster succinctly define the problems
and propose workable, common sense solutions. Everyone wants to pay
for meaningful performance aligned to business results; this book shows
you how to do it.”
Maggie
Gagliardi, SVP, Global Compensation & Benefits, American Express
Company, and 2007 Chair, WorldatWork Board of Directors says—
“Schuster and Zingheim bring
pay for performance to life in order to create a best of the best talent
solution in a practical and actionable way. Ideas to differentiate base
pay are just one example of their creativity. A must read for all rewards
professionals and business leaders who want to accelerate business
success.”
D.
Thomas Dale, Vice President, Human Resources, Pulse, Inc., a Technitrol
company says—
“I always look for the
applicability of pay concepts to a global workforce. Pat and Jay present a
pay philosophy and related concepts that apply to any company or
organization that seeks to achieve superior business performance wherever
they operate in the world.”
Mark
A. Speare, Senior Associate Director for Patient Affairs, Human Resources
& Marketing, UCLA Heath System says—
“With thoughtful insight, High-Performance
Pay gets to the heart of what it takes to truly get what we pay for to
make our organizations great. In doing so, Pat and Jay build on their
early work in The New Pay and Pay People Right!, by offering
win-win strategies that connect the sound ideals of total
rewards—individual growth, compelling future, positive workplace and
total pay—with high performance. A great ‘next generation’ read for
leaders who want to create a workplace brand that attracts the right
people to do the right things.”
Dennis
Campos, Human Resources Director, Los Angeles Biomedical Research
Institute and Adjunct Professor, Claremont Graduate University says—
“High-Performance Pay is not
for a bookshelf. It should be marked up, dog-eared and well worn by
successful readers. This is an action book. Put Zingheim and Schuster’s
wisdom in action. Your employees and customers will thank you for doing
so.”
Leslie
M. Stevens, CCP, CEBS, Director Compensation, Starbucks Coffee Company,
and WorldatWork Board Member and Faculty says—
“The mark of today’s successful
compensation and human resources professionals is their ability to partner
with their business leaders to drive a level of performance that enables
the meeting and exceeding of business goals. Pat and Jay have again
given us the go-to book for developing strategies and tactics for driving
that peak level of performance in our organizations given today’s
challenging business environment.”
Randolph
Wm. Keuch, VP, Total Rewards, HJ Heinz Company says—
“Having spent my entire career in the
compensation and benefits field, this work represents the most up-to-date
compendium of ‘must know’ compensation solutions I have seen in one
book. I hope Pat and Jay are willing to update this book five years
from now.”
Desirée
Klein-Wagner, VP Total Reward, Group Human Resources, BP p.l.c. says—
“As in the Internet age the
administrative and technological hurdles disappear, but also with
increasingly tight budgets and ever greater competition for top talent, it
is down to each of us who propose reward strategies to ensure reward funds
are first and foremost applied to those people who provide the highest
value to the business. Here is an opportunity to develop a simple,
sustainable application to support strategic rewards in large complex
organisations like BP to enable competitive advantage.”
Ann
Ewers, HR Total Rewards Executive, Bon Secours Health System, and
WorldatWork Keystone Award Winner says—
“Today, all employers are facing
key workforce and reward-related concerns such as shortages of
key talent, economic challenges to manage cost, and fundamental questions
about the right mix of rewards to attract, retain and ENGAGE
outstanding people. Pat and Jay’s book is a comprehensive tool
addressing these critical real-time issues!”
Ann
Bartelstein, Division Vice President, Pharmavite, LLC says—
“Zingheim and Schuster have
done it again! They’ve written another readable, actionable and forward
thinking book. High-Performance Pay is indispensable for all HR
professionals who want to keep or claim their seat at the executive
table.”
Tracy
J. O. Kofski, Vice President Total Rewards, Target and WorldatWork Board
Members says—
“High-performance pay never goes out
of style, but our approach as HR Practitioners and Managers of People
continues to evolve. Thank you to Zingheim and Schuster for providing
this updated guidebook for use as part of an integrated total rewards
strategy.”
Laura
Thanasse, Vice President Compensation Strategy, Sun Life Financial Inc.
says—
“In an era of heightened governance
and increased transparency, linking pay and performance is more critical
than ever. All stakeholders demand high performance. In High-Performance
Pay, Zingheim and Schuster show how to create a sustainable
high-performing culture, and more importantly, how to keep it on course as
business needs change.”
Kerry
Chou, Director, Global Compensation and Benefits, ON Semiconductor says—
“Zingheim and Schuster continue to
push the envelope in providing practical strategies that will truly move
the needle in the effectiveness of your company’s compensation program.
A must read for anyone desiring to get the most out of the reward budget
in an ever-increasing dynamic business environment!”
Irene
Kohut, Director, Global Compensation, Nortel says—
“In their previous book Pay People
Right!, Zingheim and Schuster highlighted the need to focus on Total
Rewards when developing an effective employment value proposition. High-Performance
Pay takes this concept forward and challenges the reader to apply it
in ways that will drive successful business performance. This new
book provides a window into the future of compensation strategy along with
some practical advice and case studies. An essential guide for all
compensation professionals.”
Karen
F. Ickes, SVP Total Rewards, Wendy's International Inc. says—
“A comprehensive and
thought-provoking book about the evolution of change for a
compensation/benefits professional to a total rewards professional.
Reading this book emphasized the importance of linking pay and rewards to
business goals, providing pragmatic examples of how a total rewards
professional can be an agent of change for creating and sustaining
high-performing organizations.”
Here
are the comments of leading consultants on High-Performance Pay:
Bruce
R. Ellig, Former Chief HR Officer, Pfizer Inc. and author of second
edition of The Complete Guide to Executive Compensation says—
“Pay for performance from the factory
floor to the executive suite is the prerequisite for a high-performance
organization. This book provides the needed information to make it
happen. It should be required reading for every human resource
professional and manager of people.”
Jerome
A. Colletti, Managing Partner, Colletti-Fiss, LLC, and co-author of Compensating
New Sales Roles and Sales Compensation Essentials says—
“Pat and Jay provide a practical
guide that business leaders and HR professionals can use to define a total
rewards strategy that contributes to a blueprint for high performance.
Both new and experienced HR professionals—who are engaged in helping
business leaders forge total reward programs in their companies—will
benefit from reading this book which provides not only practical advice
but also proven, actionable ideas for making a difference in organization
performance.”
David
J. Cichelli, Senior Vice President, The Alexander Group, Inc. and author
of Compensating the Sales Force says—
“Pat Zingheim and Jay Schuster once
again demonstrate why they are the thought-leaders in compensation design. Benefit
by the broad arc of strategic compensation ideas found in High-Performance
Pay.”
To
order
High-Performance
Pay: Fast Forward to Business Success,
contact WorldatWork
ISBN
1-57963-1614 paperback
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